Privacy Policy
Last updated: November 7, 2026
This policy describes personal information associated with browsing Avelloram, purchasing goods and contacting support. Shenzhen Yuexingchi Technology Co., Ltd. operates the store; its contact details appear below.
Information and its sources
Depending on your interaction, records may include contact information, billing and delivery addresses, account details, order and payment records, support messages, return evidence and material you choose to submit. Payment providers may handle credentials directly; information available to us varies with the provider and method.
Site activity may generate IP addresses, device and browser information, referral details, pages visited, shopping activity, approximate location and cookie or similar identifiers. Sources include you, your interactions with the site and providers involved in transactions or store operations.
Purposes of processing
Relevant information is used to run the store, process orders and payment, arrange delivery, answer enquiries, and manage returns and refunds. Other purposes can include security, fraud prevention, performance analysis, permitted marketing, recordkeeping, compliance and dispute resolution.
Providers and disclosures
Shopify hosts the store and processes data about visits and purchases. Depending on the service, it may act on our behalf or for its own purposes. Shopify's Consumer Privacy Policy explains its practices, and its privacy portal provides choices for information it controls.
Information may be shared with providers supporting payment, fulfillment, shipping, customer service, security, analytics and permitted marketing. Some providers act independently under their own notices. Disclosures may also be made to meet legal obligations, address fraud or protect legal rights as permitted by law.
Cookies and advertising choices
Depending on enabled services, cookies and similar technology support the cart, preferences, security, performance, analytics and advertising measurement. Browser controls can limit some technologies but may affect shopping features and do not govern every form of processing. Use available site controls or contact us for assistance.
Advertising-related disclosures may qualify as a sale, sharing or targeted advertising under applicable law even without payment for data. Where applicable, request an opt-out through available controls or email service@avelloram.com. Applicable obligations concerning recognized opt-out signals continue to apply.
Your information rights
Applicable law may provide rights to access, correct, delete or receive information, restrict or object to processing, withdraw consent, opt out of certain sharing or advertising, or appeal a decision. You may also complain to an appropriate authority. Send requests to service@avelloram.com. An authorized agent may act where permitted.
We may verify identity or authority as appropriate, without unnecessary verification for opt-out requests, and will not unlawfully discriminate against you for exercising rights. Our 1–2 business-day support response estimate is not the completion deadline for privacy requests; applicable legal periods govern.
Use the unsubscribe option in promotional email to stop those messages. Necessary order, service and security communications may continue.
Retention, security and location
Records are retained as reasonably needed for their purpose, including fulfillment, assistance, accounting, fraud prevention and legal duties. No single period applies to every record. Online systems cannot be guaranteed completely secure. Protect account credentials and do not email passwords or full card details.
Our operator is in China. Shopify and other providers may process information internationally, including outside your country of residence, with safeguards required by applicable law.
Children and submissions
Shopping services are intended for adults, including parents and caregivers. Do not provide unnecessary information about a child in support messages, reviews or photographs. We do not knowingly collect children's data in violation of applicable law. Contact us if you believe information was provided improperly so we can review it and take appropriate action.
Other services and policy updates
Independent services and websites have their own privacy practices. We may revise this policy, display the date and provide further notice or seek consent where required. Publishing a policy is not consent to processing that requires consent.
Our registered address is not a return destination; request the correct return instructions before sending an item.
Business and customer support
Avelloram is operated by Shenzhen Yuexingchi Technology Co., Ltd.
Registered business address: Room 302, Building 4, TOD Technology Center, No. 7 Lipu Street, Dafapu Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Email: service@avelloram.com
Phone: +86 755 3085 7858
Customer service: Monday–Friday, 9:00 a.m.–6:00 p.m., Beijing time (UTC+8)
Initial response: within 1–2 business days.